Yard Card Rental FAQ!
Thank you for considering The Yard Card Guy to help you celebrate your next event with a yard card greeting! Below are some FAQ’s about our service. Please feel free to message us with any further questions, we’d be happy to help!
Q) How long do I keep the sign?
A) Typical sign rentals are for a 24 hour period. Depending on the location of delivery and time of the year we may deliver the night before. Additional days can be added.
Q) Under what weather circumstances will my rental be canceled?
A) If winds are over 25 mph or there is more then 3” of snow on grassy areas we will cancel or reschedule your display.
Q) If my Yard Card is canceled because of weather will I get a refund?
A) Yes! 100% refund plus a special coupon for a further event.
Q) How far in advance do I need to book?
A) The earlier the better! Weekend dates typically book up a few months in advance.
Thank you for considering The Yard Card Guy to help you celebrate your next event with a yard card greeting! Below are some FAQ’s about our service. Please feel free to message us with any further questions, we’d be happy to help!
Q) How long do I keep the sign?
A) Typical sign rentals are for a 24 hour period. Depending on the location of delivery and time of the year we may deliver the night before. Additional days can be added.
Q) Under what weather circumstances will my rental be canceled?
A) If winds are over 25 mph or there is more then 3” of snow on grassy areas we will cancel or reschedule your display.
Q) If my Yard Card is canceled because of weather will I get a refund?
A) Yes! 100% refund plus a special coupon for a further event.
Q) How far in advance do I need to book?
A) The earlier the better! Weekend dates typically book up a few months in advance.
TERMS OF YARD CARD GREETINGS RENTALS!
All yard greetings are rentals and remain property of The Yard Card Guy/Starlyte Entertainment. Certain color and prop request are not guaranteed.
PAYMENT / REFUNDS
All yard greetings are rentals and remain property of The Yard Card Guy/Starlyte Entertainment. Certain color and prop request are not guaranteed.
PAYMENT / REFUNDS
- Payment is due at time of booking and must be clear within 24 hours of delivery. Card payments are handled with PayPal. No checks accepted.
- Yard Card Greetings are for a 24 hour period, if additional days are needed they may be purchased for $25 per day.
- The Yard Card Guy will not set up in hazardous weather conditions (lighting, wind speeds over 20mph, or snow storm weather). If hazardous conditions occur on your event set up date, we will do our best to get your display up. If we cannot, a full refund will be issued.
- If hazardous weather events occur while the yard greeting is displayed in your yard we can come and remove it early to protect the greeting from damage.
- If you need to cancel, a full refund can be issued as long as the cancellation notice is received 72 hours before the event.
- Reschedules are allowed but based on availability.
- No refunds if the greeting is required to come down early due to HOA.
- Please water your lawn for two (2) days prior to us setting up the greeting. This loosens the soil and make the installation easier.
- Day before event set ups begin after 7pm. If you need a certain time frame, please let us know at booking. Please have the porch light on.
- If we are installing the greeting at a yard other than the booking party, you are agreeing to these terms that someone at the property is aware we will be placing a greeting in the yard.
- The Yard Card Guy will take a photograph of the greeting set up for social media and our website. We will blur out any address that are visible. If you wish to not have the picture featured on social media and the website, please let us know before installation.
- We will place a rented by The Yard Card Guy sign in your yard. If you do not wish to have that sign placed please let us know. Do not remove the sign once its placed in the yard.
- Please do not move, touch, lean on the greeting.
- Keep pets away from the greeting.
- Reschedule any lawn service, so they do not occur while the greeting is set up.
- Please make sure sprinkler systems are off.
- Please do not attach anything to the greeting. If you like, we can set up “balloon stakes” that use you attach balloons too if needed.
- The Yard Card Guy/Starlyte Entertainment will not be held liable for damage or injuries that occur while the greeting is installed.
- Any excess damage or missing items will be billed to the client at a cost of $20 per letter, $20 per flair/prop item missing, and $5.00 per stake.
- Pick up will be after 7pm the day of the scheduled event. We like you to enjoy the greeting, in some cases pick up will be the following day after the event.
- Please do not remove any of the greeting early to avoid damage. If you would like an earlier pick up please let us know.